Photobucket is a disaster

Pitchy · Post by **Pitchy** » Sat Feb 16, 2013 8:54 am

They force ya into changing to the new style and it doesn`t work worth a ..........
Black bar appears across the screen at the bottom if and when ya can scroll down too the bottom of your pictures which it has to load all of them in your album at once.
Why in the world would they do such a thing, can ya transfer your pics from there to another picture host.

Bill in Oregon · Post by **Bill in Oregon** » Sat Feb 16, 2013 9:15 am

Pitchy, I found a tiny box to click that said something like "return to classic Photobucket," and that got me out of the new mess, which I agree is worse than worthless.

MrMurphy · Post by **MrMurphy** » Sat Feb 16, 2013 9:19 am

The new version doesn't 'force' you to do anything.

If you're getting a black bar across the screen, you may need a new video card.

Pitchy · Post by **Pitchy** » Sat Feb 16, 2013 9:29 am

MrMurphy wrote:The new version doesn't 'force' you to do anything.

If you're getting a black bar across the screen, you may need a new video card.

Ya it does, forces me to use their new version which has thousands of pictures on it that are now hard to get.
The black bar is the same as on top of the page, when ya scroll to the bottom it jumps down there.
There doesn`t seem to be a way to only see so many pictures per page, instead it`s view all.
I`ll quit using PB before i have to go get a new video card that works fine everywhere else.

Bill in Oregon · Post by **Bill in Oregon** » Sat Feb 16, 2013 9:32 am

Pitch, check the four corners of the screen for that tiny box to go back to the original version. A minute or two with teh new version and I was saying very bad words ...

Pitchy · Post by **Pitchy** » Sat Feb 16, 2013 9:37 am

Can`t find it on the new version, it used to be there but no more.

J Miller · Post by **J Miller** » Sat Feb 16, 2013 9:39 am

There is only about 20 or so days to go before PB changes over to the new system weather you want to or not.

I've got thousands of pics on there so I'm going to take the plunge and see if I can figure it out. If not, then what's there will stay there and I'll have to move to somewhere else.

Joe

Pitchy · Post by **Pitchy** » Sat Feb 16, 2013 9:43 am

Joe, when i went there this morn i couldn`t access my pictures and had to take the plunge then disaster.

Malamute · Post by **Malamute** » Sat Feb 16, 2013 10:02 am

It isnt just a matter of "figuring it out", they've made changes that make it much slower and more cumbersome to use, no matter what you do. The old version option doesn't work for me when logged in any more, and in any event, that option is slated to go away soon no matter what.

They've managed to take a pretty good photo hosting site, fairly easy to use, and make it into a slow, frustrating thing with most of the user friendly aspects having been done away with. I've given a bit of feedback, and emailed their service people. They've said we'll get some of the old functions back, but its been long on promise and very short on delivery. The whole change has been fraught with system lockups or breakdowns, many features nonfunctional, pro users very PO'ed that many things they used and paid for no longer available, and generally made a huge mess of the whole thing. That anyone can figure out how to "make it work" isn't a testament to its functionality, but to their ability to figure out the mess. I havent heard of anyone that thinks the new version is better in any way, just that they've been able to "make it work".

Reading on their forum and feedback, they're getting tons of flak, they seem oblivious to the comments and critisism. If somene could set up a new hosting site with their old software, they'd likely put photobucket out of business in short order. I know I'd sign on in a heartbeat. The new version is horrible.

Pitchy · Post by **Pitchy** » Sat Feb 16, 2013 10:05 am

Exactly right bro, that bar that jumps from the top too the bottom is advertising

Bronco · Post by **Bronco** » Sat Feb 16, 2013 10:09 am

Howdy,

It's a gubermint plot I tell ya. Take away our gun and now erroding away at out communications!! We're doomed.

Seriously, I hate it when they change something that works well.

John

jeepnik · Post by **jeepnik** » Sat Feb 16, 2013 11:10 am

Gotta go with Pitchey on this one, just checked, and a pop up on the top said that "You are now opted into the new Photobucket" No, I didn't "opt" into it, they just did it, and I'm still looking for the way back. I think they are doing away with the old format whether you like it or not.

Time to find another site.

Pitchy · Post by **Pitchy** » Sat Feb 16, 2013 11:11 am

Now i can`t even upload a picture, says alblum size exceeded.
Only have about five pages of pics in the album.
Time to find another host.

Pitchy · Post by **Pitchy** » Sat Feb 16, 2013 12:02 pm

Anyone using Imageshack and know how to set it so the picture doesn`t post huge here?

Disregard, figured it out.

Post by **Old Savage** » Sat Feb 16, 2013 12:35 pm

Image Shack - When you choose Media upload there is a box to resize - 800x600 will work - I think it is the default.

I am still using both, this is from PB - it has more controls - you have to look around at it. PS, there is some good comparative velocity info here

B92 is a dandy isn't it?

Mossyoak1957 · Post by **Mossyoak1957** » Sat Feb 16, 2013 12:43 pm

I feel your pain also Pitchy,the new photobucket bites,
I get the same thing on some of my pictures I tried to post, it say's they are to big now, also if you rotate a picture on pb it rotates it but when you post it to a sight it isn't rotated.

Sounds like another upper management decision that was a flop.

Pitchy · Post by **Pitchy** » Sat Feb 16, 2013 12:45 pm

OS, right under that in the drop down box there is a size for posting on forums.

What`s killing me on PB is it loads all the pictures as you scroll down and gets real slow and messed up.
They should have a setting that allows pages of pics like the old one.

Post by **Old Savage** » Sat Feb 16, 2013 12:46 pm

You have to go back and rotate it where you uploaded it from and may have to re-upload it.

Gotcha Pitch - I have been using the 15 in monitor size - so far that has worked.

gamekeeper · Post by **gamekeeper** » Sat Feb 16, 2013 1:34 pm

If photobucket was a horse I'd shoot it!....

Nath · Post by **Nath** » Sat Feb 16, 2013 2:14 pm

game keeper wrote:If photobucket was a horse I'd shoot it!....

Me too!

N.

J Miller · Post by **J Miller** » Sat Feb 16, 2013 2:23 pm

When I just went on PB I went directly to my main album. I did not go through the PB home page. I still have the old site up, but there is a notice that there's only 16 days left.

I wonder if I could find another site and get all my pics switched in two weeks?

New site suggestions welcomed. Need one similar to the OLD PB that I started on.

Joe

Pitchy · Post by **Pitchy** » Sat Feb 16, 2013 3:16 pm

I can`t even scroll down through my album and get to my pictures, the download album doesn`t work either.
I`m dern mad

Post by **Old Savage** » Sat Feb 16, 2013 4:01 pm

Image shack will let you transfer about 100 at a time but it has its quirks to as they all seem to tha I have seen.

Pitchy · Post by **Pitchy** » Sat Feb 16, 2013 4:06 pm

I want to download my albums off of PB but it won`t let me, had that option before the new version.

jeepnik · Post by **jeepnik** » Sat Feb 16, 2013 4:17 pm

What I'm thinking is PB is trying to get those of us that use their "free" service to opt for the paid service. Figure it this way, we either pay or go away, if we go, they've lost nothing, if we pay...

Mescalero · Post by **Mescalero** » Sat Feb 16, 2013 5:07 pm

Yeah,
The new rules are bad, you have to sit through an ad to get a video you want.

Pitchy · Post by **Pitchy** » Sat Feb 16, 2013 5:40 pm

I could actually get used too the new set-up but i can`t scroll through my pictures, it scrolls but so slow it would take all day to look through an album.
I don`t know if it`s my computor or PB

1894c · Post by **1894c** » Sat Feb 16, 2013 9:23 pm

Photo Bucket was changed due to mandates found in the ObamaCare overhaul. It was determined by extensive studies in the Health & Human Services Dept. that GrandMa & GrandPa are the biggest end-users of Photo Bucket--therefore in order to make health-care affordable for everyone they required Photo Bucket to change its format to a tech level program. Thereby accelerating the heart-rate, frustration, blood-pressure, and anxiety, which can lead to stroke, seizure, heart-attack, and possible death--thereby reducing the surplus elderly population--we now move from Photo Bucket to kick-the-bucket, cruel but effective... :(

J Miller · Post by **J Miller** » Sat Feb 16, 2013 9:37 pm

If I cannot use the "New And Improved" PB, I will delete my account totally and go somewhere else.

Joe

Pitchy · Post by **Pitchy** » Sun Feb 17, 2013 8:58 am

If the advertizing banner across the top didn`t jump down too the bottom after ya scroll through some pictures i think it would work better.
There is no way to get rid of it that i can find, it blocks part of the page also

I did find that you can change the setting so the link codes show under the pictures, go too uper right and click on your name and in the drop down box click settings. In that page at the top click on albums, in that page there is a place to make the change.

Malamute · Post by **Malamute** » Sun Feb 17, 2013 10:06 am

Pitchy, I dont get any of the moving ads, you may need a (or a different) pop-up blocker. They have some junk at the top and on the side that looks like a permanent fixture, but it isn't a moving banner ad.

Yes, you can make codes appear below the pics, but only when your signed in, I rarely ever log on just to grab a pic to post somewhere, or show friends my pics. They removed the user search, which makes it nearly impossible to find my pics on somebody elses computer (or tell them how to find them) without my book marks in my favorites.

jeepnik wrote:What I'm thinking is PB is trying to get those of us that use their "free" service to opt for the paid service. Figure it this way, we either pay or go away, if we go, they've lost nothing, if we pay...

I don't think thats it. Many of the comments in their feedback forum are from pro users (paid accounts), they are at least as PO-ed as anyone else, as many of them have counted on photobucket for pictures they use to make money with in various ways. Everyone is stuck with this new disaster, free and paid users.

Go look here, you have to be logged in to get there. There's pages of comments, I dont recall seeing many, if any, that are complmentary of the new version. The dissatisfaction with the new system seems to be widespread. Go ahead and add your comments, perhaps with a few million more negative responses they'll fix it (wishful thinking).

http://support.photobucket.com/entries/21432109

Post by **Old Savage** » Sun Feb 17, 2013 10:44 am

Here are some clues - this is listed as a beta version

We are listening to your feedback, and we wanted to ensure you are aware of what is currently available on the new Photobucket site, and what features are coming soon.

Based on your feedback, here are the top four features you can expect to see in the coming weeks:

1. Right-click, Save as to download your photos
2. Upload from the web by URL
3. Custom sorting in both album and Library: this will allow you to sort your Library and entire albums alphabetically or by file name. You will also be able to create a custom sort order by using drag ‘n drop in Organize Mode.
4. Improvements to infinite scroll and album navigation

What’s New

Links displayed all the time! You have the option to have all your links displayed, all the time-no more clicking. Simply choose to enable 'Easy Linking Mode' within your user settings, under the albums tab.
Full thumbnail view. When 'Easy Linking Mode' is enabled, you will see all thumbnails in full view.
File Names. When 'Easy Linking Mode' is enabled, you will see current file names of each photo.
Bulk actions. All bulk actions can be done in Organize Mode. You can move, delete, tag, and get links for several items at once.
All-new Photobucket Stories. Simply click 'add to Story' from within any album to create and tell your personal Story.

Ordering prints and print products

Custom URLs (Custom URLs for albums still to come)

Expanded Library view

Pitchy · Post by **Pitchy** » Sun Feb 17, 2013 10:49 am

Pitchy, I dont get any of the moving ads, you may need a (or a different) pop-up blocker. They have some junk at the top and on the side that looks like a permanent fixture, but it isn't a moving banner ad.

When i scroll down through a album and after it loads the second or third page the banner appears across the bottom of the screen and blocks part of the view and then scrolling becomes real slow and jerky.
I imagine there is a conflict with my computer, though i sent PB my complaint and they replied saying scrolling and album navigation will be addressed soon.

OS ya beat me too that scrolling anouncement.

Malamute · Post by **Malamute** » Sun Feb 17, 2013 11:34 pm

They've been saying that for weeks. So far no go. If you read any of the link I posted, it doesnt look good. It sounds like some of their customer service people have quit also. I imagine they've been deluged with complaints, and probably abuse. The general tone of the comments in the support forum are negative, with many paid users very unhappy, not to mention the free users.

It's sad that they took something that wasn't too hard to use, and made it slow and difficult to use, and lost many of the things that made it worthwhile in the first place. The change wasn't well thought out or well executed. They weren't anywhere near ready to make the change, there wasnt enough debugging done or research on what the real life effects would be, and it doesnt work well. I'd be surprised if they survive all this if they dont dump the new version and get back to something that actually works and is easy to use.

I was just in my album, I saw the banner ad. Very poor idea.

I also just loaded a couple pics, there isn't a size adjustment, and it loads where IT wants to, not into the sub-album I was in and wanted to load to. I had to move them after loading. It was so much simpler before.

Griff · Post by **Griff** » Mon Feb 18, 2013 12:00 am

I just sent them a very long complaint. Although they showed about 10 days left before the update was across the board, they moved me sometime today, and tonight, no ability to go back to the classic site. Pictures I uploaded were all over the 1000 pixel wide, with no ability to modify to a smaller default. Since this is the site I use the most, and pictures can't be over 1000 pixels wide.

It's cumbersome and S-S-S-L-L-L-O-O-O-W-W-W! Locks up frequently and is very uuser UNfriendly. All of which I said in my feedback. I'll be looking for a new site.

Post by **Old Savage** » Mon Feb 18, 2013 12:13 am

This seems like the Winchester house under construction something seems to change everyday and there are a number of looks you can have and more complicated features. So far I haven't found anything like the old photobucket. Anything that has been recommended seems like something that persons got familiar with. SOOOO .... I am going to sit tight for a while and see what unfolds. ImageShack is one I am using but THEY DO NOT CENSOR and thus protect me from Hobie's having to

Pitchy · Post by **Pitchy** » Mon Feb 18, 2013 8:29 am

Imageshack bites too, ya can`t upload videos.

As far as PB i want a way to get my over 2500 pictures off there before i lose them somehow.

bdhold · Post by **bdhold** » Mon Feb 18, 2013 8:54 am

they're trying to come up with OS that works on I-phone, android and windows.
They first beta of the new system didn't even have links on individual thumbnails. I opted out to the old version, and held out as long as I could - it disappears in 10 more days, and everything moves to their new OS. It's functional, but what I liked better about the last version was being able to direct to page numbers in my albums - I have something like 8000 photos. One thing for certain, it's always going to change. Better adapt, fellas.

Malamute · Post by **Malamute** » Mon Feb 18, 2013 9:19 am

I agree things are always going to change, but it doesn't seem like a good business model to make changes that degrade the usability of the product and seriously annoy the majority of users, and alienate paying users. I can't just "accept that things will change", and adapt to a seriously inferior system. The critisizms are valid, and serious, and seem quite widespread, they need to address them, not just expect the users to grin and bear it. If photobucket doesnt get this fixed, I believe they'll have a very hard time surviving as a business.

The point you made about them trying to come up with a system that works with mobile devices is fine, but they should have had it functional before changing the old system, or even doing away with the old system for non-mobile users. This is becoming a PR disaster.

Post by **Old Savage** » Mon Feb 18, 2013 10:11 am

Photo upload from the phone works and you can get an app that lets you take a picture that goes immediately to photobucket.

Grizzly Adams · Post by **Grizzly Adams** » Mon Feb 18, 2013 11:11 am

It irritates me to have to relearn something, but "cognitive turmoil" is what keeps things interesting!

Better organization into albums helps.....

Pitchy · Post by **Pitchy** » Tue Feb 19, 2013 10:33 am

If they`d get rid of that darn banner and ya could scroll i`d be as happy as staying in with momma on a cold winter day.

Griff · Post by **Griff** » Tue Feb 19, 2013 1:39 pm

While using it last nite, improved speed and accuracy of the work I was attempting. But, on occasion the resizing would still lock up. Stop, back up, and start over.

I was a little dismayed at their response to my complaint, but not surprised. Simply an automated response with a link to their "help" page, then an automated follow-up to that to see if that satisfied my concerns. My original complaint was so varied and asked "WHY" they changed and deleted certain options. What a bunch of doofuses. Still aggravated over the lack of options. Can't rename photos, and why they add the long series of numbers/letters to the name I gave it is another mystery. And why only 3 pics across? I used to have six.

bdhold · Post by **bdhold** » Tue Feb 19, 2013 1:43 pm

I think simplifying is the trend, and that means losing functions.
They have to build a system that will work on tablets and Windows 8, and they want one system that will work on phones and computers.

Post by **Old Savage** » Tue Feb 19, 2013 2:54 pm

The scrolling speed is ridiculous - only solution to that that I see is to create many small albums right now.

Pitchy · Post by **Pitchy** » Tue Feb 19, 2013 4:35 pm

Old Savage wrote:The scrolling speed is ridiculous - only solution to that that I see is to create many small albums right now.

I thought of that but i have 2500 pics and vids in my main album and i can`t get it to budge to do that.

AJMD429 · Post by **AJMD429** » Tue Feb 19, 2013 8:33 pm

Interesting running dialogue on their support site...

http://support.photobucket.com/entries/21432109

Udy · Post by **Udy** » Tue Feb 19, 2013 8:56 pm

I guess I don't get all the complaints? No one likes change, but I find it quite the opisite as the most of you. I like the fact that all the pictures are there in one spot to scroll through instantly. I just click on that little gear think on the picture and it pops up the imiage link to copy. The old version you had to flip through pages that took for ever to load. I don't know I kinda think its improved. I have never had to size any thing from photobucket either, it just does it automaticly to fit the forum.

Couple quick tests

Pitchy · Post by **Pitchy** » Tue Feb 19, 2013 9:03 pm

When this change took place my first thought was if i went out and bought a new computer and had high speed internet it would probably work fine.
I can agree that a older system and slow internet may be a problem.
You mention that you can scroll through your pictures with ease, i can`t scroll at all hardly on the big album. On a smaller album i can scroll pretty good on the first page of pics but after it tried to load more it chokes.

AJMD429 · Post by **AJMD429** » Tue Feb 19, 2013 9:13 pm

Both old AND new systems just lock up and 'crash' far too often to keep me happy.

Plus, I want to be able to re-organize my pictures AND keep their original links functional. This should NOT be a particularly difficult programming challenge - it is just an address re-direction or 'forwarding' thing. I haven't written software for 25 years (yeah I know just after the abacus with a 8086 processor came out), but if it could be done then (and I wrote an indexing system that allowed exactly that kind of category-combining and category-splitting and relocation while preserving functionality of any external references to the database that sought the information at the 'original' address path), it should be a piece of cake now.

I don't know if any other sites allow the 'reorganization' thing, but if they don't at least if I have to start over after bailing from PhotoBucket, I can anticipate better my folder organization and likely content at the outset now.

I wish they'd get it to not crash, then I wouldn't bother changing, because that will be lots of work.