Great Customer service.

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Advanced Levergunner
Posts: 3352
Joined: Fri Sep 07, 2007 5:00 am
Location: North Coast of America-Ohio

Great Customer service.

#1 Post by .45colt » Thu Mar 26, 2020 9:50 pm

A few weeks ago I ordered 100 jacketed Winchester 44-40 bullets from Natchez Shooters supply. after a week they arrived... nice box I thought, but when I picked it up I could feel the bag of bullets flopping around from end to end. As I thought the trip to My door wasn't easy on the soft points and nearly all were dinged up to some degree. they had put bubble wrap sheets on top but not enough to keep them in place. I called them and explained the situation. No problem. we will send You out some more. the other day a very polite Lady called and explained that they were out of stock and they would have to issue Me a refund. keep the bullets. No hassle, No bull, Great company. made Me a happy old Geezer.

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Spambot Zapper
Posts: 12472
Joined: Thu Sep 06, 2007 3:32 pm
Location: The wrong side of the pond.

Re: Great Customer service.

#2 Post by gamekeeper » Fri Mar 27, 2020 3:43 am

Good customer service is a sure way to keep customers, I can never understand why some companies just don't get it.... :?
From his weapons on the open road no man should step one pace away, you don't know for certain when you're out on the road when you might have need of your spear.
Havamal ( Viking collection of common sense )

Senior Levergunner
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Joined: Wed Oct 03, 2007 7:15 pm

Re: Great Customer service.

#3 Post by stretch » Fri Mar 27, 2020 4:41 pm

Natchez is a GREAT company to deal with. :D


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Ysabel Kid
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Joined: Mon Sep 17, 2007 7:10 pm
Location: South Carolina, USA

Re: Great Customer service.

#4 Post by Ysabel Kid » Fri Mar 27, 2020 6:55 pm

:D :D :D

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